Privacy Policy

The Good Lead LLC 647 Wilmot Rd, Scarsdale, NY 10583 United States Website: https://thegoodlead.us Phone: (914) 218-0747 Email: contact@thegoodlead.us

Last Updated: March 2026

INTRODUCTION

The Good Lead LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have regarding your data.

This policy applies to all visitors and users of our website at https://thegoodlead.us, as well as anyone who contacts us by phone, email, WhatsApp, or through any contact form on our website.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

2.1 Information You Provide Directly

When you fill out a contact form, request a quote, schedule a consultation, or otherwise communicate with us, we may collect:

First and last name
Email address
Phone number
Company name
Project details and messages you submit
Any other information you voluntarily provide

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

IP address
Browser type and version
Operating system
Device type (desktop, tablet, mobile)
Pages visited and time spent on each page
Referring website or source
Date and time of visit
Geographic location (city/region level, not precise)

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website performance. These include:

Essential Cookies: Required for the website to function properly (e.g., session management, security).
Analytics Cookies: Used to understand how visitors interact with our website. We use Google Analytics, which collects anonymized data about page views, traffic sources, and user behavior.
Marketing Cookies: If applicable, used to deliver relevant advertising and measure campaign effectiveness across platforms such as Google Ads and Meta (Facebook/Instagram).

You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

2.4 Third-Party Services

Our website may use the following third-party services that collect data independently:

Google Analytics: Website traffic analysis. Google’s privacy policy applies: https://policies.google.com/privacy
Google Ads: Conversion tracking and remarketing. Subject to Google’s privacy policy.
Meta Pixel (Facebook/Instagram): Conversion tracking and audience building. Subject to Meta’s privacy policy: https://www.facebook.com/privacy/policy
Google reCAPTCHA: Spam protection on contact forms. Subject to Google’s privacy policy and terms of service.
WhatsApp (Meta): When you contact us via WhatsApp, your messages and phone number are processed by Meta. Subject to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/privacy-policy
Microsoft Teams / Calendly: If you book a consultation, your name and email may be processed by the scheduling platform used.

We do not control the data practices of these third-party services. We encourage you to review their respective privacy policies.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To respond to your inquiries, quote requests, and consultation bookings
To provide and deliver the services you request
To communicate with you about your project, invoices, and account
To improve our website, content, and user experience
To analyze website traffic and performance
To run and optimize advertising campaigns
To send you marketing communications (only with your consent, and you may opt out at any time)
To comply with legal obligations
To protect our rights, property, and safety, and those of our users

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., hosting providers, email platforms, payment processors). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

We will never share your personal information with third parties for their own marketing purposes without your explicit consent.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Contact form submissions and project inquiries: Retained for up to three (3) years after the last communication.
Client project data: Retained for the duration of the business relationship and for up to five (5) years thereafter for legal and accounting purposes.
Website analytics data: Retained according to the default settings of the analytics platform (typically 14–26 months for Google Analytics).
Marketing data: Retained until you opt out or request deletion.

After the applicable retention period, your data will be securely deleted or anonymized.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

6.1 For All Users

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it was collected.
Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a “Do Not Sell My Personal Information” link on our website.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at contact@thegoodlead.us. We will respond within 45 days as required by law.

6.3 European Economic Area and UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

Right of Access, Rectification, Erasure, and Restriction of Processing
Right to Data Portability
Right to Object to Processing
Right to Withdraw Consent at any time

Our legal basis for processing your data is typically your consent (e.g., submitting a contact form) or our legitimate business interests (e.g., analyzing website traffic to improve our services).

To exercise any of these rights, contact us at contact@thegoodlead.us. We will respond within 30 days as required by law.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

SSL/TLS encryption on our website
Secure hosting with regular backups
Access controls limiting who can view personal data
Regular software updates and security patches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

CHILDREN’S PRIVACY

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as promptly as possible.

If you believe we have collected information from a child, please contact us at contact@thegoodlead.us.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by The Good Lead LLC. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

DO NOT TRACK SIGNALS

Some browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, our website does not respond to DNT signals. However, you can manage your tracking preferences through your browser settings and cookie controls.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

The Good Lead LLC 647 Wilmot Rd, Scarsdale, NY 10583 Email: contact@thegoodlead.us Phone: (914) 218-0747 Website: https://thegoodlead.us