The Good Lead LLC 647 Wilmot Rd Scarsdale, NY 10583 United States Website: https://thegoodlead.us Phone: (914) 218-0747
Last Updated: March 2026
1.1 Estimates and Understanding of Requirements All estimates and proposals are based on The Good Lead LLC’s understanding of the Client’s requirements and on the information provided at the time of quotation. Any change to the project scope, features, functionality, design, or content—whether minor or major—may result in additional costs. It is the Client’s responsibility to clearly define all needs and expectations before the start of the project.
1.2 Acceptance of Proposals Acceptance of a proposal may be made by any of the following methods: Payment of a deposit or invoice Written confirmation by email Verbal confirmation Commencement of work Any of these actions constitutes full acceptance of these Terms and Conditions.
1.3 Client Responsibility The Client is solely responsible for ensuring that all project requirements are clearly communicated and included in the proposal. If instructions are incomplete, unclear, or not provided in a timely manner, The Good Lead LLC will proceed based on its best understanding. Any revisions resulting from insufficient information will be billed as additional work.
1.4 Complex or Specialized Tasks Any special technical requirements, integrations, or custom features must be specified in advance. Work outside the original scope will be quoted and billed separately.
1.5 Deadlines and Revisions The Good Lead LLC will make reasonable efforts to meet agreed deadlines. However, delays may occur due to: Client-requested changes Late feedback or approvals Missing content Third-party dependencies Any delay caused by the Client may result in additional project management fees.
1.6 Bugs and Fixes Bugs or technical issues reported during development or immediately after launch will be corrected at no additional cost. However, any changes, redesigns, or feature modifications requested after validation or delivery will be billed separately.
1.7 Content Delivery All required content (text, images, credentials, media, etc.) must be provided within two (2) weeks of project initiation unless otherwise agreed. Failure to provide materials on time may delay the project and result in additional fees.
1.8 Testing and Compatibility Websites and applications are tested on modern browsers (Chrome, Firefox, Safari, Edge) and standard mobile devices. Testing on additional platforms, legacy systems, or specific environments must be requested in advance and may incur additional charges.
1.9 Hosting and Technical Support If the Client chooses hosting not managed by The Good Lead LLC, any server-related troubleshooting or technical support will be billed at standard hourly rates. Hosting fees are not included unless explicitly stated in the proposal.
1.10 Source Code and Intellectual Property All source code, frameworks, tools, and materials developed by The Good Lead LLC remain the property of The Good Lead LLC until full payment has been received. After full payment, the Client receives a non-exclusive, perpetual license to use, display, and modify the delivered product for the Client’s business purposes. The Good Lead LLC retains the right to reuse general techniques, methodologies, frameworks, and non-client-specific code developed during the project for future work.
1.11 Third-Party Components The Good Lead LLC is not responsible for issues caused by third-party software, plugins, APIs, hosting providers, or external services. The Client is responsible for maintaining and updating any third-party tools used.
2.1 No Guarantee of Results All digital marketing, SEO (Search Engine Optimization), SEA (Search Engine Advertising), social media management, and related services are provided on a “best efforts” basis only. The Client acknowledges and agrees that: The Good Lead LLC makes no guarantee of rankings, traffic increases, sales, leads, or revenue. Search engine algorithms and advertising platforms are controlled by third parties and may change at any time. Performance depends on numerous external factors beyond our control.
2.2 SEO Services SEO services aim to improve visibility, not to guarantee placement. The Good Lead LLC does not and cannot guarantee: Specific rankings First-page placement Traffic volumes Business growth All SEO services are provided as professional recommendations and optimizations only.
2.3 Advertising Services (SEA / PPC) For Google Ads, Meta Ads, or any paid advertising: Ad budgets are paid directly by the Client to the advertising platform. The Good Lead LLC is not responsible for advertising spend or campaign results. No minimum ROI, conversion rate, or sales level is guaranteed.
2.4 Marketing Performance Disclaimer The Client agrees that The Good Lead LLC cannot be held liable for: Lack of sales Poor conversion rates Market conditions Consumer behavior Competition Platform changes All marketing services are advisory and operational in nature, with no promise of commercial success.
3.1 Hosting — Minimum Duration All hosting plans are contracted for a minimum period of twelve (12) months. Hosting plans renew automatically for successive twelve (12) month periods unless the Client provides written cancellation notice at least one (1) month before the renewal date.
3.2 Maintenance Plans — Month-to-Month Maintenance and support plans are provided on a month-to-month basis. The Client may cancel a maintenance plan at any time by providing written notice at least fifteen (15) days before the next billing cycle.
3.3 Billing and Payment Hosting plans are billed annually or monthly as specified in the proposal. Maintenance plans are billed monthly by automatic payment on the 1st of each month. No other payment method is accepted for recurring plans.
3.4 Scope of Maintenance Maintenance plans cover: Software updates Security patches Backups Minor content updates They do not include major redesigns, new features, or strategic services.
3.5 Overtime Additional work beyond the scope of the maintenance plan is billed at $77 per hour.
4.1 Currency All prices are in U.S. Dollars (USD).
4.2 Payment Methods :
Accepted payment methods:
Wire transfer (no additional fees)
Debit card (subject to a 2.50% + $0.50 processing fee)
Credit card (subject to a 2.50% + $0.50 processing fee)
No checks or other payment methods are accepted. Processing fees are non-negotiable and will be added to the invoice total when applicable.
4.3 Payment Schedule :
Payments are due according to the terms specified on each individual proposal or invoice. Payment schedules, deposit requirements, and due dates vary depending on the nature and scope of the services provided.
Unless otherwise stated, the final balance must be received within thirty (30) days of the date of the final invoice. No website, application, domain, or service will be transferred to the Client until all outstanding invoices have been paid in full.
4.4 Acceptance of Work There is no formal acceptance document. Full payment of the balance constitutes full acceptance of the project and all deliverables.
4.5 Late Payments Late payments may incur: 10% late fee on the outstanding balance $25 administrative fee per incident Suspension of all services, including hosting and maintenance, until the account is brought current
5.1 Transfer of Ownership Ownership of websites, applications, domains, and related assets is transferred to the Client only after full payment of all invoices. Until then, all materials remain the property of The Good Lead LLC.
5.2 Domain Names Domain names registered on behalf of the Client are the property of the Client, provided full payment has been received. The Good Lead LLC will transfer domain access and credentials upon request after full payment. If a domain is registered under The Good Lead LLC’s account at the Client’s request, The Good Lead LLC will initiate the transfer to the Client’s registrar within fourteen (14) days of receiving a written request, provided no outstanding invoices remain.
6.1 No Warranty All services are provided “as is.” The Good Lead LLC makes no warranties, express or implied, regarding: Business results Sales performance Data integrity Uptime or availability Security
6.2 Limitation of Liability Under no circumstances shall The Good Lead LLC be liable for: Loss of revenue Loss of profits Business interruption Reputational damage Loss of data Indirect, incidental, special, or consequential damages The maximum aggregate liability of The Good Lead LLC for any claim arising out of or related to these Terms or any services provided shall be strictly limited to the total amount paid by the Client for the specific service giving rise to the claim.
6.3 Client Indemnification The Client agrees to indemnify, defend, and hold harmless The Good Lead LLC, its officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to: Content, materials, text, images, logos, trademarks, or media provided by the Client that infringe upon or violate any third-party intellectual property rights, copyrights, trademarks, or other proprietary rights. Any misrepresentation by the Client regarding their ownership of or right to use any materials provided to The Good Lead LLC. Any breach by the Client of these Terms and Conditions. Any claim by a third party resulting from the Client’s use of the delivered services or products. This indemnification obligation survives the termination or expiration of any agreement between the parties.
7.1 Definition of Confidential Information “Confidential Information” means any non-public information disclosed by either party to the other, whether orally, in writing, electronically, or by any other means, including but not limited to: Business plans, strategies, financial information, and projections Client lists, customer data, and contact information Technical data, source code, algorithms, and system architecture Marketing strategies, pricing, and proposals Login credentials, API keys, and access tokens Any information designated as confidential at the time of disclosure
7.2 Obligations of Confidentiality Both parties agree to: Hold all Confidential Information in strict confidence. Not disclose Confidential Information to any third party without the prior written consent of the disclosing party. Use Confidential Information solely for the purpose of performing obligations under these Terms. Take reasonable measures to protect Confidential Information from unauthorized disclosure, at least equivalent to the measures each party uses to protect its own confidential information.
7.3 Exceptions Confidential Information does not include information that: Is or becomes publicly available through no fault of the receiving party. Was already known to the receiving party prior to disclosure, as evidenced by written records. Is independently developed by the receiving party without reference to the Confidential Information. Is required to be disclosed by law, regulation, or court order, provided the receiving party gives the disclosing party reasonable prior written notice to allow them to seek protective measures.
7.4 Return or Destruction of Confidential Information Upon termination of any agreement or upon written request, each party shall promptly return or destroy all Confidential Information in its possession, including all copies, notes, and derivative materials. The receiving party shall confirm in writing that all such materials have been returned or destroyed.
7.5 Duration The obligations of confidentiality under this section shall survive for a period of three (3) years following the termination or expiration of any agreement between the parties, or for as long as the information remains confidential, whichever is longer.
7.6 Remedies The parties acknowledge that a breach of this confidentiality section may cause irreparable harm that cannot be adequately compensated by monetary damages alone. In addition to any other remedies available at law or in equity, the non-breaching party shall be entitled to seek injunctive relief to prevent or restrain any breach or threatened breach of this section.
8.1 Right to Display Work Unless otherwise agreed in writing, The Good Lead LLC retains the right to display, reference, and showcase any work completed for the Client as part of its portfolio, website, social media, marketing materials, case studies, and proposals. This includes, but is not limited to: Screenshots of websites and applications Project descriptions and summaries Performance metrics (anonymized unless the Client provides written consent to use specific data) Client name and logo
8.2 Client Opt-Out The Client may request in writing, at any time, that their project not be used for portfolio or promotional purposes. The Good Lead LLC will comply with such requests within fourteen (14) days of receiving written notice.
8.3 Testimonials and Case Studies The Good Lead LLC may request the Client’s participation in testimonials, reviews, or case studies. Participation is voluntary. Any testimonial or case study will be shared with the Client for approval before publication.
9.1 Client Content Responsibility The Client represents and warrants that all content, materials, images, text, logos, trademarks, media, and data provided to The Good Lead LLC for use in any project: Are owned by the Client or the Client has obtained all necessary licenses and permissions for their use. Do not infringe upon any copyright, trademark, patent, trade secret, or other intellectual property right of any third party. Do not contain any defamatory, libelous, obscene, or unlawful material. Comply with all applicable federal, state, and local laws and regulations.
9.2 DMCA Compliance The Good Lead LLC respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). If The Good Lead LLC receives a valid DMCA takedown notice concerning content provided by the Client: The Good Lead LLC will promptly remove or disable access to the allegedly infringing content. The Good Lead LLC will notify the Client of the takedown. The Client shall be solely responsible for any claims, damages, or legal proceedings arising from the content in question. The Good Lead LLC shall not be held liable for any damages resulting from the removal of content pursuant to a DMCA notice.
9.3 Repeat Infringement The Good Lead LLC reserves the right to terminate services to any Client who is the subject of repeated DMCA claims or who repeatedly provides infringing content.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Westchester County, New York. Prior to initiating any legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiation for a period of thirty (30) days following written notice of the dispute.
The Good Lead LLC shall not be liable for failure or delay in the performance of its obligations due to causes beyond its reasonable control, including but not limited to: Natural disasters, epidemics, or pandemics Technical failures, cyberattacks, or internet disruptions Platform or third-party service outages Governmental actions, regulations, or sanctions War, terrorism, civil unrest, or embargoes Power outages or telecommunications failures The affected party shall promptly notify the other party and make reasonable efforts to mitigate the impact of the force majeure event.
12.1 Termination by The Good Lead LLC The Good Lead LLC reserves the right to terminate any service immediately and without prior notice if the Client: Fails to pay invoices within the agreed payment terms Engages in abusive, threatening, or harassing behavior toward The Good Lead LLC staff Provides content or instructions that are unlawful, defamatory, or infringing Violates any provision of these Terms and Conditions
12.2 Termination by the Client The Client may terminate services by providing written notice. Any work completed up to the date of termination will be billed and is due upon receipt of the final invoice. Deposits and advance payments are non-refundable unless otherwise agreed in writing.
12.3 Effect of Termination Upon termination: All outstanding invoices become immediately due and payable. The Good Lead LLC will cease all work and services. The Client will receive access to completed deliverables only after full payment. Clauses relating to Intellectual Property (Section 1.10), Confidentiality (Section 7), Indemnification (Section 6.3), Liability Limitations (Section 6), and Portfolio Rights (Section 8) survive termination.
13.1 Entire Agreement These Terms and Conditions, together with any signed proposal, statement of work, or invoice, constitute the entire agreement between the Client and The Good Lead LLC. They supersede all prior agreements, negotiations, representations, or understandings, whether written or oral.
13.2 Amendments These Terms and Conditions may be updated by The Good Lead LLC at any time. The Client will be notified of material changes. Continued use of services after notification constitutes acceptance of the updated Terms.
13.3 Severability If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
13.4 Waiver The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that party’s right to enforce that provision or any other provision in the future.
13.5 Assignment The Client may not assign or transfer any rights or obligations under these Terms without the prior written consent of The Good Lead LLC. The Good Lead LLC may assign its rights and obligations to a successor entity in the event of a merger, acquisition, or sale of substantially all of its assets.
13.6 Notices All notices required or permitted under these Terms shall be in writing and delivered by email to: The Good Lead LLC: contact@thegoodlead.us The Client: the email address on file
By making any payment to The Good Lead LLC, the Client confirms full acceptance of these Terms and Conditions.
